Can I cancel my order after placing it?
No, since our tees are made to order for each individual customer, we are unable to cancel orders once they have been placed.

What is your return policy?
We accept returns within 14 days of delivery, provided the item is in its original form—unworn, unwashed, and with all original tags attached.

How do I initiate a return?
To start a return, please contact our customer support team with your order details. Further instructions will be provided.

Do you offer exchanges?
At this time, we do not offer direct exchanges. If you need a different size or design, please return your item (if eligible) and place a new order.

Who covers return shipping costs?
Customers are responsible for return shipping costs unless the item received was defective or incorrect.

How long does it take to process a return?
Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days.

Yes, we do! We ship worldwide from multiple locations to get your order to you as quickly and smoothly as possible. Depending on the item and your location, your order may be fulfilled from the USA, Europe, or our trusted international facility in China.

If you ever have trouble checking out or don’t see your country listed, feel free to send us a message - we’re happy to help!

All of our tees and sweatshirts are made to order - thank you for your patience while we create your piece! Please allow 2–5 business days for production, plus additional time for shipping.

Shipping times vary depending on your location:

• Oversized tees, acid wash styles are shipped from our international facility in China.

Once your order is on its way, you'll receive a tracking link so you can follow your package. 90% of our orders arrive within 2 weeks !

Please have a look at our sizing charts.

• Please order your regular size if you are ordering our oversized tees and acid wash tees. Size up if you like an extra large look.

We use the Direct-to-Garment (DTG) printing method, which is a more eco-friendly alternative to traditional screen printing. DTG uses water-based inks and allows us to print on demand, minimizing waste.

Yes! Due to the DTG printing process, your garment may have a distinguished scent when it arrives. This is completely normal and will disappear after the first wash.

To keep your printed design looking fresh and vibrant:

• Wash inside out in cold water on a gentle cycle.

• Use mild detergent and avoid bleach.

• Tumble dry low or hang dry for best results.

• Do not iron directly on the printed design.

• Avoid dry cleaning, as harsh chemicals may affect the print.

Are your garments compliant with EU safety regulations?
Yes - our products meet the standards under the General Product Safety Regulation (GPSR) for consumer goods sold within the European Union.

We print on garments from reputable, globally recognized brands:

• Gildan 5000 – Classic Fit Tee (100% cotton)

• Gildan 18000 – Crewneck Sweatshirt (cotton/poly blend)

• Gildan 18500 – Hoodie (cotton/poly blend)

• Comfort Colors 1717 – Relaxed Fit Tee (100% ring-spun cotton)

• Comfort Colors 1566 – Crewneck Sweatshirt (cotton/poly blend)

What materials are used?
All garments are made with standard, skin-safe textiles. Most are pre-shrunk and garment-dyed (Comfort Colors), designed for everyday wear and comfort.
We use eco-friendly, certified inks for printing — no harmful chemicals, dyes, or treatments are used.

Are there safety risks or special care instructions?

• Products are safe for daily wear by adults and teens.

• Not intended for infants or toddlers unless stated otherwise.

• For best results, wash inside out in cold water and tumble dry low or air dry.

Do you provide traceability?
Yes. We work with trusted production and fulfillment partners. Garments are printed on-demand, and traceability can be provided upon request - including country of origin, manufacturing partner, and compliance documentation.

📝Note:
Our products are typically manufactured in North America (U.S./Canada) or Central America (e.g. Honduras, Nicaragua), then printed and fulfilled from various locations depending on your region (e.g. EU or U.S.).
If you need documentation for customs, compliance, or resale, feel free to contact us and we’ll be happy to assist.